Conducting
a Needs Chain Model
A needs chain model is a framework that allows
organizations to consider the individuals needs within an organization as well
as the organizations needs simultaneously in order to come to solutions to
prioritizing resources and areas of improvement for the organization. Once the
organization has completed the model, it gives them a better picture of the
organization's priorities in a timely manner. One of the benefits of this model
is that it can be used to help decision makers quickly come to solutions to priorities
that may change over time.
In order to conduct a needs chain model, the organization
must identify: Instrument needs, performance needs, conscious and unconscious
needs on the organizational level and the individual level. The organizational
level applies to behavior or outcomes, where as the individual level pertains
to individual attitudes to things such as job performance or how they view the
organization. The data about each of these levels comes from different data
collection methods:
- Organizational level: Goals of the organization
- Individual level: Surveys or interviews
The most difficult data to collect in this model are the
unconscious needs. In order to gather this information about the individual,
careful methods must be used to allow for trust from the individual while
discussing sensitive topics about their thoughts on the organization.
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